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Design and Technology Engagement Coordinator

Apply now Posting #: 4934
Position Status: Full-time regular
Location: San Diego
Position Type: Staff, Office of Career Services

Position Title & Department:

Design and Technology Engagement Coordinator; Career Development Center
Posting #


Department Description:

The Career Development Center supports students in developing and achieving career goals that lead to meaningful lives.

University Description:

The University of San Diego, a contemporary and engaged Contemporary Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanity’s urgent challenges.

Detailed Description:

The Design and Technology Engagement Coordinator plays a key role in implementing user-centered design principles to enhance the utilization of the University of San Diego Career Development Center’s career technology resources by students, alumni, employers, campus partners, and the larger Torero community. Under the guidance of the Assistant Director of Assessment and Data, they conduct user research, design user flows, create mock-ups and wireframes, and maintain the Center's website and administrative panels, ensuring an intuitive and effective user experience.

As part of a cross-functional team, the Design and Technology Engagement Coordinator encourages innovation and creativity to explore new design ideas and approaches that improve the user experience and engagement with the Center’s technology resources. They also participate in the creation of compelling marketing collateral to enhance the internal and external technology experience while supporting the Center’s commitment to diversity and inclusion. They assist in integrating user feedback into the design of the collateral, ensuring that the materials are engaging and aligned with audience needs.

In addition, the Design and Technology Engagement Coordinator collaborates closely with the design, employer relations, and counseling teams within the Center to make the technology resources accessible and beneficial to a wide range of users. Their contributions play a vital role in advancing the Center's vision of launching the lives of changemakers and its mission of empowering students and alumni in the pursuit of career paths that lead to personal and professional fulfillment.

Duties and Responsibilities:

Design and Technology Engagement Coordination:

  • Implement user-centered design principles to enhance interactions with the Career Development technology stack, including platforms such as Handshake, PeopleGrove, Big Interview, TalentLMS, Salesforce, and Google Workspace.
  • Conduct user research to understand the needs of Career Development colleagues, ITS, students, alumni, employers, faculty, parents, and administrators and use the findings to inform design decisions.
  • Create user flows, mock-ups, and wireframes to design new features and improve existing ones.
  • Design and maintain the Career Development Center's website in Cascade, ensuring it is visually appealing, user-friendly, accessible, and responsive across various devices and browsers.
  • Develop marketing collateral, including social media posts and flyers, to effectively promote the Career Development Center's technology resources.
  • Improve the internal experience and utilization of technology within the department to increase collaboration.
  • Collaborate with the employer, counseling, and design teams within the Career Development Center to create marketing collateral for shared projects and programming.

Technology Management and Maintenance:

  • Manage and maintain the career development tech stack, including admin panels, customization, updates, and data uploads.
  • Serve as the primary point of contact between the department and software vendors, ensuring smooth communication and efficient resolution of technical issues
  • Stay up-to-date with emerging trends, technologies, and industry standards in web design and user experience to continuously enhance the technology stack.
  • Provide training and support to staff members, students, and campus partners on the effective use of technology tools and platforms.

General Support:

  • Collaborate as a team member to support office-wide events on campus, such as large career fairs, workshops, and employer receptions.
  • Assist team members with audio and visual setup for presentations and events.
  • Perform other duties as assigned to support the needs of the department.

Special Conditions of Employment:

Effective June 1, 2023, based on CDC guidance, the University strongly encourages all campus members to stay up to date with Influenza and COVID-19 vaccination recommendations.  For more regarding information USD's COVID-19 protocols, please visit sandiego.edu/onward.

Background check:  Successful completion of a pre-employment background check.

Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes. 

Job Requirements:

Minimum Qualifications:

  • Bachelor’s degree required. A high school diploma and two additional years of work experience may substitute for Bachelor’s degree, at the rate of two years of education is equivalent to one year of work experience
  • 1 year of experience in a related or similar role required.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
  • Strong understanding of user-centered design principles and methodologies.
  • Proficiency in Microsoft Excel (or similar software), spreadsheet applications, and data exports/imports.

Preferred Qualifications:

  • 2 or more years of related work experience.
  • Strong problem-solving and analytical thinking abilities.
  • Experience with content management systems (CMS) and website development frameworks (e.g., Cascade, WordPress, Drupal, Bootstrap).
  • Experience with graphic design tools and prototyping software (e.g., Adobe Creative Cloud, Canva, Sketch, Figma).
  • Experience with project management tools (Notion, Asana, Wrike, etc.)
  • Proficiency in Google Workspace.
  • Knowledge of Career Technologies (Handshake, PeopleGrove, Big Interview, RoadTrip Nation).

Performance Expectations - Knowledge, Skills and Abilities:

  • Demonstrated problem solving and analytical skills.
  • Ability to work in highly collaborative environment with strong written and verbal communication skills.
  • Ability to handle multiple tasks with frequent interruptions.
  • Ability to be self-directed.
  • Strong attention to detail with inputting and managing information.
  • Knowledge of MS Word, PowerPoint, and Excel.
Posting Salary:

$25.00 - $27.00 per hour; Excellent Benefits

The University of San Diego offers a very competitive benefits package including; medical, dental, vision, a retirement contribution given to you by the University, and access to on-campus Fitness Centers.  Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer.  USD: Human Resources: Benefits

The salary range provided in this posting reflects what we reasonably expect to pay for this position.  Actual compensation offered or earned is dependent on experience, education and other factors including departmental budget.

Special Application Instructions:
Resume and Cover Letter Required

Click the 'Apply Now' button to complete our online application. In addition, please upload a cover letter and resume to your application profile for the hiring managers’ review.  If you have any questions or difficulties please contact the Employment Services Team at jobs@sandiego.edu.

Additional Details:

37.5 Hours per week

Closing date: Open until filled

Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.

The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.

The University of San Diego is a smoking and tobacco-free campus. For more information, visit www.sandiego.edu/smokefree.

Advertised: Pacific Daylight Time
Applications close:

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Notice of Availability: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report is available at www.sandiego.edu/safety/documents/annualreport.pdf. This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response stands and protocols; and crime and fire statistics for the three previous calendar years. To request a paper copy, please contact the Clery Act Compliance Manager via email at clery@sandiego.edu, by calling (619) 260-4768, or in-person in the Hughes Administration Center, room 150.