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Academic Technologies Coordinator

Apply now Posting #: 3330
Position Status: Full-time regular
Location: San Diego
Position Type: School of Business, Staff

Position Title & Department:

 Academic Technologies Coordinator; School of Business
Posting #


Department Description:

The University of San Diego School of Business embraces a stewardship approach to business education. Stewardship requires businesses to protect and care for society in pursuit of a greater good. The USD School of Business community of faculty, staff, students, and graduates, embrace stewardship by applying values-driven, free-enterprise skills to improve businesses, industries, and the lives of people in our community and around the world.

Looking forward, the Knauss Center for Business Education will be the physical home for the USD School of Business, and more important, the mortar that binds us together is our unique competitive advantage as we deliver a rich, holistic student experience, crafted with a higher purpose in mind, for all the greater good. See our progress: https://horizon.sandiego.edu/knauss-center

University Description:

The University of San Diego, a contemporary and engaged Roman Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanity’s urgent challenges.

Detailed Description:

The Academic Technologies Coordinator for the School of Business collaborates with faculty, staff, and students to effectively integrate the use of technology into curricular, co-curricular, and extra-curricular learning. The Coordinator is tasked with administering the design, development, implementation, and reporting of digitally mediated content and supporting technology within the School of Business. The Coordinator will provide on-going training and support to all School of Business constituents in order to enhance the learning experience in online, hybrid, and traditional delivery methods. The Coordinator should have a general understanding of academic goals and pedagogy as well as promote the awareness of new technological opportunities available for the School of Business.

Duties & Responsibilities:

Technology Support

  • Ensuring smooth operations, automated processes and procedures, and taking necessary measures to ensure data integrity, reliability and internal and external customer satisfaction.
  • Provide School of Business constituents with level one troubleshooting and problem-solving services for academic technologies.
  • Contribute and maintain learning system databases and support queue.
  • Maintain and develop the departments resource and support website (i.e. WordPress...).
  • Help support non-academic departments with technological needs as directed. ● Serve as a support liaison between The School of Business and: (1) students, (2) USD administrators and staff, (3) vendors, (4) and faculty. 

Technology Implementation and Reporting

  • Maintain and administer the School’s academic portfolio within the University’s and School of Business’ learning management technologies.
  • Monitor, track, and report the School’s academic technology usage.
  • Administer LMS and other retention usage reports.
  • Monitor and troubleshoot in-classroom, online, and laboratory technologies that support faculty instruction.
  • Inventory and track School of Business academic technology equipment and supplies (digital video camera and tapes, laptops, iPads).
  • Maintain and inventory instructional technologies used by school personnel to improve the learning experience.
  • Collaborate with the Director of Instructional Design and Technology on implementing the School of Business Technology Master Plan. 

Technology Design and Development

  • Collaborate with faculty, chairs, and program directors to provide development services in the School’s learning technologies, this includes coordinating technology needs, course roll over and setup, syllabi editing services, course material design, and troubleshooting.
  • Coordinate with faculty and staff on compliance with institutional standards, universal learning guidelines, and accessibility best practices in their instructional framework design.
  • Assist faculty and staff with leveraging various learning theories (e.g. active learning, collaborative learning, and social learning) with instructional technologies in their curricular, co-curricular, and extra-curricular instruction.
  • Collaborate with the University’s central campus departments including but not limited to Information Technology, Learning Design Center, and the Center for Educational Excellence, in order to support and train School of Business constituents in their technological and pedagogical needs.


  • Other duties as assigned. 
Job Requirements:

Minimum Qualifications: 

● Bachelor's degree from an accredited college or university with preference given to computer science, information technology and/or related field
● 2 years of experience in information technology and/or academic/program support
● High school diploma
● Four years of relevant experience in designing, managing and/or supporting online courses

Preferred Qualifications:

● Bachelor’s degree in computer science, information technology and/or related field from an accredited college or university
● 3+ years of experience in higher education online learning and/or technology support

Performance Expectations - Knowledge Skills and Abilities: 

Knowledge of and experience with:
● Blackboard Learning Management system or similar LMS, and associated tools is required.
● Web-based technologies, Adobe Creative Cloud, WordPress, Zoom, and Adobe Collaborate or other similar programs.
● Management of a project and database management system.
● MS Office (Outlook, Word, Excel, PowerPoint)

Demonstrated performance in:
● Strong written and verbal communication skills.
● Be detail oriented and result focused.
● Must be responsive, service-oriented, reliable, and exercise great attention to detail.
● Creative, innovative, and passionate about education and technology
● Excellent interpersonal communication and time management skills.
● Ability to interact positively with all levels of technical aptitude.
● Experience in resolving complex problems in a dynamic work environment.
● Ability to rapidly learn how to use multimedia software and equipment.
● Must be able to work independently, taking initiative and setting priorities with multiple projects.
● Experience in editing documents (reports, syllabi, newsletters, etc.)
● Works independently to prioritize work and complete projects in a timely manner.
● Demonstrated capability and interest in learning new media production technologies, computer-aided design systems, and academic software applications.

Tools & Equipment Used:

Computer (including e-mail, Internet, and Microsoft Office programs), scanner, telephone, fax, photocopier, CD/DVD burner, Webcams, recording devices, USB headsets, and other related office and technology equipment.

Background check:  Successful completion of a pre-employment background check.

Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes. 

Posting Salary:

Commensurate with experience; Excellent Benefits. 

The University of San Diego offers a very competitive benefits package, to include medical, dental, vision, a retirement contribution given to you by the University (with three year vesting period), and access to on-campus Fitness Centers.  Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer.  USD: Human Resources: Benefits

Special Application Instructions:

Click Apply Now to complete our online application. In addition, please upload a cover letter and resume to your application profile for the hiring managers’ review.  If you have any questions or difficulties please contact the Employment Services Team at 619-260-6806, or email us at jobs@sandiego.edu

Additional Details:

Hours: 37.5 hours: 8:30-5pm, M-F; Compressed work schedule option available.

Closing date: Open until filled

Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.

The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.

The University of San Diego is a smoking and tobacco-free campus. For more information, visit www.sandiego.edu/smokefree.

Advertised: Pacific Daylight Time
Applications close:

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In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Clery Act, the University of San Diego publishes a combined Annual Security and Fire Safety Report for review. This report includes institutional policies concerning: campus security; procedures for reporting crime, fire, and other emergencies; emergency response and evacuation procedures; sexual misconduct and relationship violence reporting and response standards and protocols; alcohol and drug policies; and statistics for the previous three years concerning reported crimes that occurred within the institutions Clery reportable geography. Individuals may request a print copy of the report at the University of San Diego Department of Public Safety, located in the Hughes Administration Center, Room 150.