Department Description: |
The Knauss School of Business at USD embraces a stewardship approach to business education. Stewardship requires businesses to protect and care for society in pursuit of a greater good. The Knauss School community of faculty, staff, students and graduates, embrace stewardship by applying values-driven, free-enterprise skills to improve businesses, industries, and the lives of people in our community and around the world. We provide academically rigorous, relevant and values-based education and research. Degree programs in the Knauss School of Business are AACSB accredited, with the undergraduate and MBA programs being highly ranked both domestically and internationally.
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University Description: |
The University of San Diego, an engaged and contemporary Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanity’s urgent challenges.
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Detailed Description: |
This is a part-time temporary, non-benefit-based position with an anticipated end date of May 31, 2025. The appointment is renewable at the discretion of the University and dependent upon performance and continued funding.
The Professional Development Manager is responsible for ensuring career preparedness and development as well as enhancing the co/extracurricular activities for business students within the Knauss School of Business. The Manager plays an important role in the unique, holistic student experience and may work closely with Center(s) of Distinction, academic department chairs and Senior Director of Industry and Employer Relations within the Knauss School of Business. Through this collaborative effort, the Manager is positioned to provide enhanced career preparedness and network building opportunities that support business students’ professional growth within a particular industry. The position collaborates with other Knauss School of Business employees, across academic program suites and with other support units at USD to improve student retention and support overall retention goals. The Manager may also work with student organization and/or club leadership as well as periodically provide on-site support for student events related to their applicable program suite. The Manager is required to work some evenings and weekends to accommodate the schedules of various student classes and co/extracurricular activities.
Duties and Responsibilities:
Career Preparedness and Development:
- Partnering with the student (and their family as appropriate), provide 1:1 and group coaching appointments covering a variety of topics to include resume and cover letter review, mock interview preparation, career exploration, job search strategy, and career management conversations that connect to the student’s areas of passion and purpose, evolving skill set and aspirational career journey/destination.
- Provide insights on labor market research, workforce trends, and industry-specific hiring timelines to foster relationships with employers and connect KSB students with internship, contract, full-and part-time opportunities.
- Support students through customized programming and individualized Career Pathways, an integration project authored in partnership with academic department chairs.
- Support students in developing, refining, and implementing an appropriate and realistic job search strategy.
- Assisting the student in constructing a solid foundational network of external supporters who will provide introductions to influencers within industries and sectors relevant to the students’ aspirational career journey/destination.
- Within that foundational network, enable the student to build strong relationships with thought leaders who can inform/educate the student about trends in their chosen industry through career panels and networking events.
- Support the students’ personal brand development through facilitating career enhancing personal development activities related to the Professional Development Manager’s assigned industries/functions (e.g. career panels and other networking opportunities).
- Offer ongoing mentorship opportunities to help students navigate their career paths and achieve professional goals, with an emphasis on opportunities for social impact.
- Identify and support student participation in case competitions and facilitate student team recruitment process, team submissions, etc.
- Assist in developing and updating resources and handouts for students.
- Identify, Solicit and Promote Internship and Job Opportunities.
- Identify and promote business career opportunities such as internships, part-time/full-time positions to current students and alumni on a regular basis.
- Assist students with problem identification, goal setting, and strategy development when they experience challenges negatively impacting academic, social, and personal areas including students who are academically disqualified or identified by faculty, administrators, staff, and advisors including referring those in need to wellness services.
- Help students foster and navigate diversity, equity and inclusion in professional settings through an equity lens.
Co/Extra-curricular Programming and Events:
- In partnership with faculty, develop and support an expanding array of co-curricular services, including program orientations, to current graduate and undergraduate students (comprehensive and vertical specific).
- Collaborate with applicable Centers of Distinction within KSB—to include The Ahlers Center for International Business—as well as other employees across academic program suites and University units to incorporate competencies within classroom curriculum, enhance co/extracurricular activities (i.e., student organizations and clubs; on-site student events), and improve student retention.
- Coordinate project-based learning opportunities for students.
- Communicate/promote awareness with students about co-curricular programs and execute activities.
- Encourage student participation in professional conferences and national job fairs.
- Work with Marketing to design event marketing communications content and strategy, as needed.
- Promote events to increase student attendance and participation, as needed.
- Provide day-of event management by coordinating on-site logistics such as set-up, tear-down, catering, attendee check-in, etc.
- Liaise with Career Development to ensure passport point program approval for registered student attendees.
- Facilitate the business mentor program through industry/student pairings, including surveying students to determine the best mentor match. Act as primary liaison to students.
- Support the planning and development of career orientation days for incoming students and offer ongoing career development workshops relevant to the industry/function represented.
Co/Extracurricular Student Organization Management:
- Serve as a student club resource and guide student leaders in achieving their goals for the organization.
- Guide outgoing board members on elections and recruitment of new members ensuring that bylaws are followed.
- Advise students with goal setting with events and activities for the semester outlining the steps involved and encouraging delegation of responsibility across the organization.
- Facilitate connections between student executive members, alumni and industry contacts for participation in club events.
Student Data Tracking and Industry Trends:
- Manage appointment scheduling, log appointment details, and maintain coaching notes.
- Assist in developing programs that will award points towards the requirements of the undergraduate Passport Program and coordinating administrative aspects of the program with Career Development Center in order to track student progress and completion.
- Identify, Solicit and promote internship and job opportunities.
- Identify and promote business career opportunities such as internships, part-time/full-time positions to current students and alumni on a regular basis.
- Gather and track student internship opportunities.
- Benchmark and research industry trends and opportunities affecting hiring and provide information to students.
- Benchmark other programs to stay current on career services offerings and trends.
- Assist in gathering and tracking of starting salary information as well as student intern and employment outcome data for AACSB, MBA CSEA reporting and other surveys.
Networking and Strategic Partnership Development:
- Participate in conferences and professional development organizations to network with employers, alumni and industry through leaders.
- Sustain existing relationships with alumni and employers.
Other duties as assigned.
Special Conditions of Employment:
Background check: Successful completion of a pre-employment background check.
Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.
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Job Requirements: |
Minimum Qualifications:
- Bachelor’s degree from an accredited college or university with preference given to business or related field.
- Three years of experience in programming, student services, career services or other related work.
Preferred Qualifications:
- Master’s degree from an accredited college or university with preference given to business or related field.
- 3+ year of experience in program management, student services and/or career services in higher education.
Performance Expectations - Knowledge, Skills and Abilities:
- Computer literacy (Word, Excel, PowerPoint, ACT!) and experience with career services-related software (i.e., MonsterTrak).
- Ability to work with senior level industry executives as well as broad range of undergraduate and graduate students.
- Career coaching principles and strategies.
- Career services trends and best practices.
- Ability to manage multiple projects simultaneously.
- Experience with program planning/administration.
- Computers and software, including Handshake/CRMs, MS Word, Excel, etc.
- Self-starter, strong sense of initiative and accountability.
- Positive attitude, outgoing personality, comfortable working with industry executives from junior to senior levels.
- Excellent interpersonal, emotional intelligence and organizational skills.
- Public speaking and workshop facilitation.
- Report and presentation writing.
- Strong verbal/writing/computer skills especially in web-based technology.
- Time management and organization of multi-tasking work requirements.
- Working with others from different cultures and countries.
- Working independently, using good judgment, initiative and creativity.
- Being flexible and versatile in coping with evolving work situations.
- Ability to assume responsibility and effectively resolve problems.
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