| Department Description: |
With nearly 80,000 alumni living in every state and over 100 countries, the Office of Alumni Relations creates programming, communication, and networking/engagement opportunities for alumni and friends locally, nationally, and around the world. Alumni Relations, a department within the division of University Advancement and headquartered in the Degheri Alumni Center, coordinates engagement and scholarship fundraising for many alumni affinity groups, including Black, Latino, and Native alumni networks, Ministry Search Retreat alumni, and PRIDE alumni, among others. In addition, the Alcalá Alumni Fund, made up of unrestricted gifts from alumni, supports the university’s greatest needs. Signature events include the annual USD Wine Classic fundraiser supporting student scholarships, Alumni Honors, and Homecoming and Family Weekend. Alumni Relations also partners with Career Services to provide support for alumni seeking professional opportunities as well as connecting alumni with hiring opportunities to the USD community. Other significant USD partners include Parent & Family Relations, Athletics, Admissions, Student Affairs, and University Events & Partnerships.
All graduates of the University of San Diego are members of the Alumni Association, managed by the professional staff in Alumni Relations. The Association serves as the umbrella organization for all alumni groups on campus and strives to create a welcoming environment for all alumni. Alumni Relations is advised by a volunteer Board of Directors, led by the president of the Alumni Association Board, with strategic task forces focusing on communication, experience, philanthropy, and volunteerism. The Senior Director of Alumni Relations serves as Executive Director of the Alumni Association. The mission of the Association is to engage and enrich the Torero community for life. USD’s national and international prominence is enhanced through stronger ties with alumni and by the alumni themselves.
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| Detailed Description: |
The assistant/associate director for regional programs is responsible for engaging and cultivating alumni, current parents, and other USD constituents with programs and communications utilizing the Torero Network and specifically, Torero Clubs. This position is charged with building and fostering the engagement lifecycle of USD’s constituents in major markets throughout the country, striving to increase the university’s Alumni Engagement Metric (AEM) score. The assistant/associate director develops targeted programs and events for populations of regionally-segmented alumni, parents, and other USD supporters, consistently evaluating and improving programming for maximum engagement. This position works closely with Admissions on recruitment and yield efforts, Annual Giving to convert engagement into philanthropy and increase alumni giving and participation rates, Athletics to highlight and support our Torero teams as they travel across the country, and Development to both qualify prospects and effectively coordinate fundraising strategies. The assistant/associate director works in close coordination with the director of alumni operations and engagement as well as the rest of the Alumni Relations team and colleagues in Parent and Family Relations.
Duties and Responsibilities:
Regional Engagement and Torero Club Program Management:
- In collaboration with other Alumni Relations and Parent and Family Relations staff members, this position will integrate alumni, current parents, athletic boosters, and other USD constituents into Torero Clubs and through other regional engagement opportunities.
- Build a broader community of USD constituents to enhance networking opportunities, spirit-building, and philanthropic support.
- Enhance current programs and develop new programs in conjunction with other staff, alumni and parent volunteers, faculty, and students – all with the goal of strengthening the global USD network, broadening USD’s regional presence (including local programming through San Diego County Torero Clubs).
- Work with Career Development, Student Life, Admissions, Athletics, academic units, and other departments to identify internship, networking, and volunteer opportunities for current students, alumni, parents, and other USD constituents through USD’s regional network. The position will require extensive work with volunteers and collaboration with Alumni Relations’ volunteer coordinator.
- Build and manage programs to engage and cultivate alumni in areas outside of our Torero Clubs.
- Establish programs that facilitate alumni networks and communication for these alumni populations. Most importantly, the assistant/associate director will establish programs that enable alumni to support USD and one another.
- Collect data on regional programs, and analyze/strategize for greater alumni engagement scores including but not limited to event impact reports, event attendance reports, data in CRM system, post-event follow up and surveys, and additional collection points as needed.
- In partnership with the director of alumni operations and engagement, oversee the Regional Programs’ budget expenditures and revenue goals.
Fundraising:
- Identify potential donors to the university, assess areas of philanthropic interest against institutional need, and request research on individual donors and/or corporate entities to understand capability.
- Interact with donors and/or corporate entities including but not limited to individual visits, personal invitations to events on campus or regionally, and correspondence via phone, email, and mail.
- Manage a portfolio of 25-50 donors and assigned prospects, including regional Torero Club leaders, through a moves management process including identification, cultivation, and stewardship strategies.
- Working with Annual Giving and Development, formulate fundraising strategies for priority institutional support via individual gifts and/or sponsorships to the university.
- Coordinate fundraising activities with central and decentralized development teams including but not limited to Regional Rally efforts, Torero Tuesday support, ensuring Telefunding is apprised of regional efforts to build rapport with donors, ensuring each Torero Club president is a current fiscal year donor, working with directors of development on partnership opportunities in the regions when traveling, maintain a close relationship with University Events and Partnerships as it pertains to engaging event sponsors through regional programs.
- Achieve fundraising goals established by the director, senior director of Alumni Relations, and AVP for Development.
Leadership Development:
- Utilize alumni programs, technology, and staff resources; recruit exceptional local and regional alumni to assist the Alumni Association Board and the alumni boards of each school to donate their time in support of the university.
- Identify alumni areas of interest and involve them in the appropriate committee, regional event, or board position.
- Inform and consult with the senior director and the Leadership Committee of the Alumni Board to suggest nominations of these individuals to the National Alumni Board.
- Inform and consult with the development or senior alumni officer at each school to identify opportunities in each school that would be appropriate for their alumni.
- Continue stewardship of above-mentioned individuals to assure their satisfaction and interest are maintained.
- Evaluate these individuals as potential donors to the university.
- Represent the Office of Alumni Relations and the Alumni Association at events on and off-campus to build relationships and strengthen partnerships.
- Other duties as assigned to assist other departments within the University Advancement division.
Special Conditions of Employment:
Effective June 1, 2023, based on CDC guidance, the University strongly encourages all campus members to stay up to date with Influenza and COVID-19 vaccination recommendations. For more regarding information USD's COVID-19 protocols, please visit sandiego.edu/onward.
Background check: Successful completion of a pre-employment background check.
Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.
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| Job Requirements: |
Minimum Qualifications:
- Bachelor’s degree required.
- Must have the ability to establish and maintain productive working relationships with a diverse group of staff and volunteers and maintain an attitude that conveys respect.
- Excellent oral and written communication skills, including public speaking; ability to communicate positively and effectively with a diverse audience; possess exceptional critical listening and thinking skills.
- Must exhibit attention to detail with excellent organizational and time management skills; remain professional under pressure.
- Experience with budget management and basic accounting principles.
- Thorough knowledge of Microsoft Office applications including but not limited to Word, Excel, and PowerPoint. Must know how to use email and the Internet.
- Willingness and ability to work evenings and weekends.
- Willingness and ability to travel extensively.
- Must be friendly and personable; mature, positive attitude; a team player.
Assistant Director Minimum Qualifications (in addition to the above):
- Assistant director-level: at least three years’ experience in management, alumni engagement, event planning, student programming, volunteer leadership, fundraising, and/or related professions.
Associate Director Minimum Qualifications (in addition to the above):
- Associate director-level: at least five years’ experience in management, alumni engagement, event planning, student programming, volunteer leadership, fundraising, and/or related professions.
Preferred Qualifications:
- USD alumnus/a preferred.
- Knowledge of Publisher or another desktop publishing program.
Performance Expectations - Knowledge, Skills and Abilities:
- Commitment to working as a member of a team and collaborating with colleagues.
- Strong sense of integrity and ethical conduct.
- Cultural competency and sensitivity a must; ability to understand different cultural contexts and viewpoints, demonstrate respect for others, adapt to different cultural settings; and accept cultural differences.
- Demonstrated excellence managing multiple schedules and complex projects, setting priorities and working independently with minimal supervision under heavy workload, frequent interruptions, distractions, and deadlines.
- Ability to effectively problem solve, exercising independent judgment to accommodate constituent (i.e. alumni, students, parents, etc.) concerns; remain calm in challenging situations.
- Ability to handle confidential information with tact and discretion.
- Knowledge of USD’s policies and procedures.
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| Posting Salary: |
$5,546.67 - $5,833.34 per month; Excellent Benefits
The University of San Diego offers a very competitive benefits package including; medical, dental, vision, a retirement contribution given to you by the University, and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. USD: Human Resources: Benefits
The salary range provided in this posting reflects what we reasonably expect to pay for this position. Actual compensation offered or earned is dependent on experience, education and other factors including departmental budget.
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