The University of San Diego, a contemporary and engaged Roman Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanity’s urgent challenges.
This key leadership position oversees the majority of the outreach and external relations processes of the admissions office. Key responsibilities will include the supervision of the counseling staff, managing all aspects of the visitor experience including admission related events, contributing to the planning and execution of the yearly recruitment plan, and collaborating with the Director of Admission. Additional responsibilities will include: staff hiring, training, file review and decision-making, and oversight of on-campus events and activities. General responsibilities will include: Overseeing the process of evaluating and making decisions on admission applications, assisting with the development of admissions policies and procedures, managing and traveling in recruitment territories, counseling prospective students and families, planning and implementing special recruitment strategies, representing the University to high school counselors, alumni, and other external constituents, meeting with and offering presentations to campus visitors; conducting appropriate follow-up via phone, e-mail, and written correspondence to prospects, applicants, and school counselors; and assisting with the processing of applications for admission for first-year and transfer applications; and executing other admissions responsibilities as assigned.
Duties & Responsibilities:
- Supervising all seven admission counselors, a team of (part-time) outside evaluators and one admission events coordinator
- Responsible for the hiring of new counselors, part-time evaluators, daily supervision of tasks, providing leadership and motivation; performing job evaluations and training, and serving as an advocate for the staff's professional development.
- Provide oversight for all collateral duties and job responsibilities managed by the counseling team and the admission events coordinator.
- Territory Management
- Evaluate, interview, make admission and merit scholarship decisions on applications.
- Participate in all aspects of the application review process which includes: calculating cumulative grade point average (GPA), analyzing the level of difficulty of courses taken by applicants, and assessing the applicants’ essay, letters of recommendation and extra-curricular activities.
- Manage a select group of high schools and communicate with families and school counselors from those schools throughout the process.
- Manage/Provide Leadership regarding the Visitor Experience and Admission Events
- Oversee all coordination of major admission events through the assistance of the admissions events coordinator and members of the counseling team including but not limited to the Counselor Fly-In Program, Fall Torero Showcase, Day and Overnight Programs, Torero Visit Day, and Come and See.
- Design and implement all aspects of the visitor experience through the assistance of the staff members who manage the Torero Ambassadors Program including tour guides and providing general directions for those staff overseeing Out of State Ambassadors, Ole Ambassadors and SOAR (Student Outreach and Recruitment).
- Bachelor’s degree with 3-5 years in college admissions work experience required
- 2-3 years of supervisory/leadership experience required
- Events planning experience preferred
- Knowledge of the University of San Diego and its programs
Performance Expectations - Knowledge Skills and Abilities:
- Ability to work independently without direct supervision
- Must possess excellent oral, written and interpersonal communication skills
- Strong work ethic
- Must feel comfortable in a team-oriented, collaborative work environment
- Knowledge of and willingness to learn and work with technology; specifically word processing environments, internet navigation, databases, and e-mail correspondence
- A commitment to the University’s mission
Certificates, Licenses, Registrations:
Special Conditions of Employment:
- Ability to travel (including air travel) for up to two (2) consecutive weeks: nights and weekends are required
Background check: Successful completion of a pre-employment background check.
Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.
Commensurate with experience; Excellent Benefits.
The University of San Diego offers a very competitive benefits package, to include medical, dental, vision, a retirement contribution given to you by the University (with three year vesting period), and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. USD: Human Resources: Benefits
|Special Application Instructions:
Resume and Cover Letter Required
Click Apply Now to complete our online application. In addition, please upload a cover letter and resume to your application profile for the hiring managers’ review. If you have any questions or difficulties please contact the Employment Services Team at 619-260-6806, or email us at firstname.lastname@example.org
Closing date: Open until filled
Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.
The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.
The University of San Diego is a smoking and tobacco-free campus. For more information, visit www.sandiego.edu/smokefree.