| Department Description: |
Rooted in social justice, led by compassion, inspired by curiosity, driven by a shared vision.
Mother Rosalie Hill Hall on the University of San Diego campus is home to the School of Leadership and Education Sciences' (SOLES) vibrant and vision-driven collective of academic departments, centers and institutes. Here, we combine innovation with introspection, academics with real-world application, and study with social impact.
Our nationally-accredited programs span the realms of leadership, teaching and counseling, both at graduate and undergraduate levels. They're all approached with an emphasis on social justice, multiculturalism and a determination to forge a better world together.
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| Detailed Description: |
This recruitment is open to current University of San Diego employees only. Only current USD employees are eligible to apply and be considered for this position.
This is a full-time temporary, benefit-based position with an anticipated end date of June 30, 2027. The appointment is renewable at the discretion of the University and dependent upon performance and continued funding.
The University of San Diego’s School of Leadership and Education Sciences (SOLES) seeks a dedicated and dynamic Program Manager to join the Center for Embodied Equity and Neurodiversity (CEEN). The Program Manager provides strategic leadership and comprehensive operational oversight for the Center's programs, projects, and events. This temporary role manages the entire lifecycle of program delivery, including fiscal administration, curriculum logistics, stakeholder relations, and digital infrastructure. The program manager serves as the primary liaison between facilitators, program partners, and participants, ensuring all initiatives align with the Center’s mission of equity, inclusion, and neurodiversity.
Duties and Responsibilities:
Comprehensive Program Operations & Strategic Execution
- Project Oversight: Manages the execution and delivery of all Center programs from inception to completion; develops and maintains the annual program calendar, ensuring all deliverables and long-term strategic goals are met.
- Event & Program Logistics: Leads the start-to-end planning of all CEEN programs, workshops, immersions, and conferences (in-person, virtual, and hybrid). Responsible for venue procurement, vendor and facilitator payments, catering, parking arrangements, guest speaker itineraries, program agenda, run-of-show, email communications, supplies, on-site staffing, and all other event-related logistics. Attends all CEEN events and programs and serves as primary contact for logistics and support. Works with PCE staff and portal to award graduate-level extension credits for CEEN programs.
- Curriculum & Instructional Support: Collaborates with faculty and instructors to build and manage course content within the Learning Management System (LearnWorlds/LMS). Ensures materials and teaching environments are optimized for neurodiversity and accessibility.
- Administrative Leadership: Manages the Director and Associate Director’s calendar, Zoom meetings, email inquiries, and coordinates travel arrangements for internal leadership and external guests.
Fiscal Management & Contract Administration
- Budgetary Oversight: Manages program-specific budgets, ensuring fiscal responsibility and alignment with university business policies.
- Revenue & Expenses: Generates invoices and contracts; works alongside SSII team to process and track client payments; creates portals and tracks participant payments via Cashnet; processes vendor and instructor payments; and conducts monthly OneCard (credit card) reconciliations for CEEN team.
- Financial Reporting: Prepares detailed financial reports for leadership and assists with the administrative components of grant applications and fundraising efforts.
Integrated Communications, Marketing & CRM
- Email Communications: Serves as the primary communications lead, managing all internal and external communication for all CEEN programs and events (emails, newsletters, social media, and web).
- Digital Outreach: Curates and distributes promotional content via social media platforms
- Website Management: Maintains and updates the Center’s website, ensuring accurate program information and user-friendly navigation.
- External Liaison: Coordinates with external and internal partners for program promotion, enrollment, and logistics. Keeps track of all participant lists and files in the shared CEEN drive.
Technical Operations
- Event Tech Production: Serves as the high-level technical support for delivery of programs. Manages webinar settings, breakout rooms, and real-time troubleshooting for participants and instructors both in-person and virtually.
- Accessibility & Compliance: Ensures all digital and physical program materials are accessible. Audits social media and program materials for accessibility, including Alt-Text, ASL/captioning for events, and ensuring a neuro-inclusive digital experience.
- Technical Training: Onboards and trains instructors and staff on the use of the LMS and virtual engagement tools.
Stakeholder Relations, Research & Evaluation
- Relationship Building: Fosters partnerships with faculty, program partners, instructors, and participants to maintain a supportive, collaborative environment.
- Data Analytics: Leads data collection and analysis efforts (program evaluation surveys, attendance data, and social media metrics).
- Impact Reporting: Synthesizes data into "Impact Reports" and actionable recommendations for the Director to drive continuous program improvement.
Personnel Supervision & General Administration
- Staff Supervision: Recruits, trains, and manages student workers to support office operations and event execution.
- Record Management: Maintains comprehensive program documentation, databases, and digital archives.
- Other Duties: Performs other duties as assigned to support the evolving needs of the program and student experience.
Special Conditions of Employment:
- Hybrid and remote work may be considered. Some weekends and evenings may be required.
Background check: Successful completion of a pre-employment background check.
Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.
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| Job Requirements: |
Minimum Qualifications:
- Education: Bachelor’s degree in Education, Social Sciences, Psychology, or a related field.
- Experience: 3–5 years of experience in program management, specifically within equity, inclusion, or neurodiversity sectors.
- Technical Proficiency: Advanced skills in Microsoft Office Suite, Adobe, Zoom, and experience with LMS platforms (e.g., LearnWorlds) and CRM tools (e.g., HubSpot/Cashnet).
- Communication: Excellent written and verbal communication skills; proven ability to act as the primary point of contact for diverse stakeholders.
- Project Management: Demonstrated ability to manage multiple complex projects, budgets, and timelines simultaneously.
Preferred Qualifications:
- Higher Education Context: Experience navigating university administrative structures and financial systems.
- Specialized Knowledge: Deep understanding of neurodiversity, disability services, and inclusive education practices.
- Facilitation: Background in leading workshops or training sessions for diverse populations.
Performance Expectations - Knowledge, Skills and Abilities:
- Empathy & Cultural Sensitivity: Deep understanding of social justice and the unique needs of neurodiverse communities.
- Problem Solving: Ability to troubleshoot technical or logistical issues "on the fly" in a fast-paced environment.
- Autonomy: Highly self-motivated with the ability to work independently while supervising a small team of student workers.
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| Posting Salary: |
$6,500 - 6,750 per month; Excellent Benefits
The University of San Diego offers a very competitive benefits package including; medical, dental, vision, a retirement contribution given to you by the University, and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. USD: Human Resources: Benefits
The salary range provided in this posting reflects what we reasonably expect to pay for this position. Actual compensation offered or earned is dependent on experience, education and other factors including departmental budget.
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