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Undergraduate Studies Coordinator

Apply now Posting #: 5231
Position Status: Full-time regular
Location: San Diego
Position Type: Staff, College of Arts and Sciences

Position Title & Department:

 Undergraduate Studies Coordinator; College of Arts and Sciences
Posting #

5231

Department Description:

As the liberal arts heart of the University of San Diego, the College of Arts and Sciences is filled with students who are versatile and multi-talented. No matter their major, graduates from the college are equipped with transferable skills that benefit them wherever their professional and personal ambitions lead.

Founded in 1949, the college has a rich history of providing the core curriculum for every undergraduate USD student, a tradition that continues today. By offering 32 majors, 38 minors, one certificate and three graduate programs, the college is where undergraduate students begin and graduate students refine their paths towards academic excellence and personal achievement.

University Description:

The University of San Diego, an engaged and contemporary Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanity’s urgent challenges.

Detailed Description:

Performs detailed, complex coordination, and administrative tasks for the College of Arts and Sciences Dean’s Office. Assists the Associate Dean and Assistant Deans of Undergraduate Studies in all aspects. Is responsible for coordination, communication, and marketing activities and events for Learning Communities and Undergraduate Studies. Liaises with other offices on campus to program. Collaborates with the Undergraduate Studies Learning Communities teams to support faculty, students, and staff in the Living Learning (LLC) and Transfer Learning Communities (TLC) programs.

Duties and Responsibilities:

Undergraduate Studies Coordination:

  • Coordinates, with the Associate Dean, academic onboarding for incoming students in fall and spring.
  • Coordinates and attends meetings with campus partners for first-year and transfer processes throughout the entire year.
  • To support first year experiences for students, coordinates LLC course and housing placements, with Residential Life.
  • Maintains and updates new student advising questionnaires for academic onboarding.
  • Communicates with faculty advisors and professional advisors in the undergraduate units throughout the first-year scheduling process.
  • Creates and maintains manuals for faculty for summer scheduling and LLC advising.
  • Implements plans faculty development training and other events co-sponsored by Undergraduate Studies and Learning Communities offices.
  • Supports Associate Dean with faculty applications and tracking compensation for LC courses and Faculty Integration Coordinators.
  • Supports Associate Dean administratively with curricular and enrollment management, including Census tracking and LC courses.
  • Oversees the input of data from Learning Community Surveys into Qualtrics.

Undergraduate Student Support:

  • Maintains the official university database for AP/IB/CLEP scores, including updating tables and websites.
  • Coordinates and administers official notifications to students in mail merges, including highly confidential letters such as disqualification, academic notice / probation, reinstatement, readmittance, and academic integrity letters.
  • Coordinates hearings for grade grievances and academic integrity in collaboration with the Special Assistant to the Associate Dean.
  • Maintains the College’s online database (i.e., Maxient) for Academic Integrity.
  • Surveys faculty for the last date of class student attendance for tuition refunds, Faculty Alert Outreach (FAO), wellness-checks, and general academic support.

Events and Communication:

  • Plans, implements, and attends Undergraduate Studies, College of Arts and Sciences, and College Academic District events connected to the mission in collaboration with the Associate Dean and Assistant Deans.
  • Schedules meeting for the Associate Dean and Assistant Deans, as needed.
  • Supports the Associate Dean and the Creative Manager who organize the annual New Student Convocation.

Administrative Support:

  • Manages communication with other campus and community partners on campus with collaborative efforts in Undergraduate Studies from Advisors, Assistant, and Associate Deans.
  • Review and manage incoming emails from students and forwards to appropriate partner.
  • Coordinates communication efforts for the College Dean’s Office.
  • Supports the College of Arts and Sciences Dean’s Office, the College Academic District, and the Learning Communities Office as needed.
  • In collaboration with the Dean’s office executive assistant, supports the reception process and front desk staffing, as needed.
  • Supervises the training of work study students so that they are familiar with Department, University and the College Dean’s Office policies and procedures.
  • Performs other duties as assigned.

Special Conditions of Employment:

Background check:  Successful completion of a pre-employment background check.

Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes. 

 

Job Requirements:

Minimum Qualifications:

  • Bachelor’s Degree and two years of office work experience OR High School Diploma and four years of office work experience required
  • Above experience must include one year of experience in general office coordination and/or event planning.

Preferred Qualifications:

  • Advanced computer skills in Microsoft Office (all applications), website maintenance, and Salesforce preferred.

Performance Expectations - Knowledge, Skills and Abilities:

  • Take responsibility for dealing appropriately with problems, exercising independent judgment, and making decisions while engaging with diverse personalities and demographics.
  • Implement skills for organizing and managing concurrent projects, prioritizing workload, and meeting tight deadlines.
  • Excellent professional written, verbal, proofreading, and communication skills.
  • Develop and use empathetic listening skills, communicate with clarity and maintain an attitude that conveys respect, assistance, honesty and resourcefulness.
  • Cooperate as a team to support the mission of Undergraduate Studies and the College of Arts and Sciences Dean’s Office.
  • Demonstrate flexibility and versatility to respond to evolving work situations.
  • Establish and maintain strong working relationships with colleagues, staff, administrators, students, and the general public.
  • Knowledge of and ability to learn multiple software platforms--SalesForce, Cascade, Banner, Excel, project management software, MySanDiego portal, Qualtrics, Maxient.
  • Thorough knowledge of general office practices and procedures.
Posting Salary:

$26.00 - $33.00 per hour; Excellent Benefits

The University of San Diego offers a very competitive benefits package including; medical, dental, vision, a retirement contribution given to you by the University, and access to on-campus Fitness Centers.  Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer.  USD: Human Resources: Benefits

The salary range provided in this posting reflects what we reasonably expect to pay for this position.  Actual compensation offered or earned is dependent on experience, education and other factors including departmental budget.

Special Application Instructions:
Resume Required, Cover Letter Preferred
 
Click the 'Apply Now' button to complete our online application and, for full consideration, please upload a resume to your application profile for the hiring managers’ review.  You are also strongly recommended to upload a cover letter to your application profile for the hiring managers’ review.   If you have any questions or difficulties please contact the Employment Services Team at jobs@sandiego.edu.
Additional Details:

Hours: 37.5 hours per week

Closing date: Open until filled 

Note: External job postings will be up for at least three days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.

The University of San Diego is a smoking and tobacco-free campus. For more information, visit www.sandiego.edu/smokefree.

Advertised: Pacific Daylight Time
Applications close:

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Notice of Availability: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report is available at www.sandiego.edu/safety/documents/annualreport.pdf. This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response stands and protocols; and crime and fire statistics for the three previous calendar years. To request a paper copy, please contact the Clery Act Compliance Manager via email at clery@sandiego.edu, by calling (619) 260-4768, or in-person in the Hughes Administration Center, room 150.