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Assistant Director, Employer Relations

Apply now Posting #: 2489
Position Status: Full-time regular
Location: San Diego
Position Type: Office of Career Services, Administrator

Position Title & Department:

 Assistant Director, Employer Relations; Career Development Center
Posting #


Department Description:

The Career Development Center supports students in developing and achieving career goals that lead to meaningful lives.

University Description:

The University of San Diego, a contemporary and engaged Roman Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanity’s urgent challenges.

Detailed Description:

The Assistant Director of Employer Relations reports to the Senior Director of the Career Development Center. This professional is key in serving to develop and strengthen employer relationships with the goal of increasing internship and employment opportunities for USD students and alumni. In collaboration with Senior Director of the Career Development Center, the Assistant Director of Employer Relations develops and implements a strategic employer engagement strategy to cultivate new employer relationships and expand existing employer partnerships. The Assistant Director will collaborate with Career Development Center staff to provide students with the opportunity to connect with employers, parents. and alumni via various networking events, career fairs, employer visits, and workshops. The Assistant Director is responsible for Employer Relations budget and statistics related to overall employer
and alumni engagement.

Duties & Responsibilities:

Employer Outreach and Relationship Management 

  • In collaboration with the Senior Director of the Career Development Center develops a strategic employer development and outreach plan.
  • Identifies, cultivates and establishes relationships with new companies and strengthens existing employer relationships to increase employer participation in programming and job and internship opportunities for USD students.
  • Creates new relationships that broaden USD’s impact across the US, inviting employers to connect with students and alumni through virtual mentor and interview sessions.
  • Conducts frequent phone meetings and site visits with new and existing employers to better understand company, working environment, and hiring needs. Consults with recruiters regarding their recruiting strategies at USD.
  • Maintains accurate and up-to-date relationship management notes through the Customer Relationship Manager (CRM) system.
  • Participates in the professional industry and networking events to initiate contact with potential employers and stay abreast of hiring trends.
  • Represents USD at regional and national meetings, conferences and on committees, as needed or as requested by the Senior Director. 

Employer, Alumni and Parent Relations Programming 

  • Conceptualizes opportunities to connect students with employers and alumni through experiential learning opportunities and other events, including career fairs, networking events, site visits, and guest speakers.
  • In collaboration with career counselors, works to connect employers, parents and alumni directly to students through networking events, student organization meetings, workshops, and other student programming.
  • In collaboration with the Senior Coordinator of Experiential Learning Programs, coordinates Torero Trek program, providing students with the opportunity to participate in site visits and network with employers in a variety of industries in multiple geographic locations.
  • In collaboration with the Assistant Director of Alumni Career Engagement, assists with an alumni mentor program to connect students with alumni in their field of interest.
  • Develops and manages an Alumni Mentor LinkedIn group to provide students with the opportunity to connect and network with USD alumni.
  • Collaborates with the Alumni Association and Parent Relations to coordinate alumni and parent participation in career exploration panels and networking events for students. 
  • Creates and directs an employer advisory board, the Parent Career Network, and alumni initiatives that would promote the hiring of USD students. 


  • Manages and provides leadership to Employer Experience Specialist.

Professional Development

  • Sets and meets professional objectives that enhance Career Services and maintains the professional reputation of the department and the university.
  • Serves as a liaison to professional associations to stay abreast of current developments in career counseling and employment trends (Mountain Pacific Association of Colleges and Employer, National Association of Colleges and Employers).
Job Requirements:

Minimum Qualifications: 

  • Bachelor’s Degree and at least three years of experience in sales/business development, recruiting or human resources.
  • Professional demeanor and demonstrated experience establishing and maintaining positive relationships.
  • Exceptional relationship management skills that have produced successful and measurable results
  • Demonstrated excellence in tracking and maintaining relationship management initiatives
  • Excellent interpersonal communication and customer service skills.
  • Team player, able to work effectively with others. Demonstrated ability to interact with students,
    employers, administrators, faculty, and other constituents.
  • Demonstrated ability to plan, organize, and implement projects with complex logistics involving multiple
    tasks and priorities. Ability to work in a fast-paced environment.
  • Experience using CRM (Customer Relationship Manager) and/or sales prospecting software systems.
  • Flexible schedule and willingness to work occasional nights and weekends. Ability to travel.

Preferred Qualifications:

  • Master’s degree in Higher Education, Business Administration or Human Resources strongly preferred.
  • Experience in higher education career services environment is preferred.
  • Proven experience with Handshake, Symplicity or similar CSM software.
  • Proven experience with Salesforce

Performance Expectations - Knowledge Skills and Abilities: 

  • Evidence of strong organizational, administrative, and managerial skills
  • Ability to conduct outreach to employment community
  • Ability to supervise support staff and student workers
  • Demonstrated ability to plan, organize, and implement projects with complex logistics involving multiple
    tasks and priorities. Ability to work in a fast-pace environment
  • Ability to identify needs of customers; deliver specialized strategies and services to meet their needs
  • Evidence of superior presentation and platform skills to effectively instruct and inform small and large
  • Demonstrated skill in establishing and maintaining effective working relationship with staff and
    administrators of all levels, employers, faculty, students, and alumni
  • Experience sourcing and cultivating employer contacts
  • Experience using CRM (Customer Relationship Management) and/or sales prospecting software systems
  • Knowledge of career-related literature
  • Knowledge of career resources, career trends, and Internet resources
  • Knowledge of employment trends and current job market information
  • Familiarity with career resources vendors
  • Understanding of local, state and federal labor markets
  • Understanding of cultural diversity issues
  • Ability to work positively and effectively within teams and with diverse populations
  • Oral and written communication skills
  • Organizational skills
  • Presentation skills
  • Consulting/networking/interpersonal skills
  • Group communication and facilitation skills
  • Needs assessment and interpretation skills
  • Project planning, managing, and evaluation skills
  • Ability to work with MS-based software packages, including Word, Access, PowerPoint and Excel
  • Ability to perform online career-related research
  • Word processing and data management skills
  • Flexibility and versatility in order to contribute to evolving work situations
  • Ability to travel as needed to on- and off-campus sites
  • Ability to set and meet objectives for professional development
  • Understanding and appreciation of the mission and values of the University and of the Career Services office

Tools & Equipment Used:

Personal computer with MS-based software and Internet connection, telephone and voicemail system, audio-visual equipment (laptop computer, LCD projector, television, VCR, camcorder, overhead projector, etc.), printer, fax machine, photocopier. Experience with Handshake, Salesforce, CRM software preferred.

Background check:  Successful completion of a pre-employment background check.

Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes. 

Posting Salary:

Commensurate with experience; Excellent Benefits. 

The University of San Diego offers a very competitive benefits package, to include medical, dental, vision, a 12% retirement contribution given to you by the University (with three year vesting period), and access to on-campus Fitness Centers.  Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer.  USD: Human Resources: Benefits

Special Application Instructions:
Resume and Cover Letter Required

Click Apply Now to complete our online application. In addition, please upload a cover letter and resume to your application profile for the hiring managers’ review.  If you have any questions or difficulties please contact the Employment Services Team at 619-260-6806, or email us at jobs@sandiego.edu

Additional Details:

Note: The position will be hired either at the Assistant or the Associate level depending on the experience of the candidate selected.

Note: Preference will be given to qualified current University of San Diego employees.

Hours: 37.5 per week

Closing date: April 9, 2020

Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.

The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.

The University of San Diego is a smoking and tobacco-free campus. For more information, visit www.sandiego.edu/smokefree.

Advertised: Pacific Daylight Time
Applications close: Pacific Daylight Time

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