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Applications Analyst

Apply now Posting #: 1733
Position Status: Full-time regular
Location: San Diego
Position Type: Information Technology Services, Administrator

Position Title & Department:

 Applications Analyst; Enterprise Applications 
Posting #

1733

University Description:

The University of San Diego, a contemporary and engaged Roman Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanity’s urgent challenges.

Detailed Description:

The Applications Analyst is a hands-on technical position that is responsible for providing high quality technology solutions to business departments across the University. The position pro-actively implements and takes ownership of system production issues and development projects as assigned by the Manager and Lead Developer. This position will work directly with users to understand their technology needs and will prepare design documents, program, and test technical solutions.

This position will assist in providing oversight for the technical maintenance of the Luminis LifeRay portal, Sharepoint portal, Mobile Platform, smaller vendor applications, and webservices between the various systems using best practices and following Software Development Life Cycle (SDLC) procedures.

Duties & Responsibilities:

Systems Analysis and Project Management:

1. Analyze the user requirements document and consult with peers and business users as well as other contacts in the field to provide a well-researched solution using the Luminis Portal along with other integrated ERP technologies such as Ellucian applications, Oracle applications, CBORD applications, Salesforce applications, other smaller applications, Banner Document Management Suite (BDMS), Cognos Reporting and workflow.

2. Work with team to create a project plan with level of detail depending on the complexity of the project, to outline tasks and timeline to implement solution. Execute and regularly update the plan. Notify supervisor of possible delays.

3. Support and provide guidance for Luminis and other portal application upgrades by ensuring thorough testing of new changes as well as existing interfaces etc.

4. Recommend improvements in processes, promote a positive and collaborative environment and communicate concerns in a constructive and timely manner.

5. Pro-actively manage and take ownership of assigned productions issues:

  • Issue is properly identified
  • Thorough analysis to determine the underlying cause of problem
  • User departments have been involved
  • Involve peers when designing solution.
  • Well planned and executed testing strategy.
  • Production implementation is well coordinated
  • Escalation of issues as needed

Programming and Testing:

1. Work with senior team members to architect technical solutions for deploying applications on Luminis, SharePoint, and other Portal platforms using deep understanding of the appropriate application technical architecture as well as middle tier integration technologies to ensure all future enhancements or integration solutions are well planned and architected.

2. Diagnose/resolve technical problems independently, articulate and discuss solution with peers in a confident manner with a view to getting input to provide the best solution for USD.

3. Develop integrated web based applications (utilizing a variety of languages such as PL/SQL, Java, XML, Ruby and HTML) as requested by the user community.

4. Ensure applications are integrated with the MySandiego Portal using the SunGard CPIP, CAS or GCF single sign-on technologies as well as implementation of adaptors for seamless integration to other products.

5. Develop and manage a set of metrics that provide usage patterns of the products supported.

6. Maintain the Nagios alert system to actively ensure the 24X7 availability of assigned products.

7. Multi task in the fast-paced, production environment to juggle priorities as needed to provide resolution to high profile technical issues.

Supervise/Mentor staff and miscellaneous tasks as assigned:

1. Supervise junior analysts/programmers as assigned

2. Set work schedules, goals and objectives;

3. Stay current with technology trends.

4. Recommend and evaluate relevant software products.

Job Requirements:

Minimum Qualifications: 

• A Bachelor’s degree in Information Systems, Business Administration, or related discipline or an equivalent combinations of experience and education or certification.
• Minimum of 3 years of experience as an Engineer/Programmer/Analyst or equivalent in an information systems development environment.

Performance Expectations - Knowledge Skills and Abilities: 

• Two to three years hands-on technical experience with Web programming in Java/J2EE/HTML/CSS/JS
• One to two years hands-on technical experience with at least three of the following technologies:
o Portal Solutions
o Spring, Struts, Hibernate
o XML, JSON
o SharePoint
o Oracle development tools such as SQL Developer, including Oracle Forms.
o Relational database expertise and design of relational databases either Oracle and/or Microsoft SQL Server
o PL/SQL, packages, stored procedures and triggers.
o UNIX shell (or similar scripting languages), Linux/UNIX
o Identity and Access Management/LDAP
o Document Imaging solutions.
o Mobile Technologies.
• Experience in handling and supporting patches and upgrades in a production environment.
• Understanding of database technical architecture, APIs, middle tier integration, Webservices and integration.
• Demonstrated ability to diagnose/resolve technical problems independently and to lead development and implementation of new and complex applications.
• Strong interpersonal skills and ability to communicate effectively with technical staff as well as non-technical users.
• Clearly demonstrated ability to multi task and work in a collaborative team environment and to work cooperatively with others.

Tools & Equipment Used:

Windows personal computer, Microsoft Office applications, Enterprise Applications software.

Background check:  Successful completion of a pre-employment background check.

Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes. 

Posting Salary:

Commensurate with experience; Excellent Benefits. 

The University of San Diego offers a very competitive benefits package, to include medical, dental, vision, a 12% retirement contribution given to you by the University (with three year vesting period), and access to on-campus Fitness Centers.  Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer.  USD: Human Resources: Benefits

Special Application Instructions:
Resume and Cover Letter Required

Click Apply Now to complete our online application. In addition, please upload a cover letter and resume to your application profile for the hiring managers’ review.  If you have any questions or difficulties please contact the Employment Services Team at 619-260-6806, or email us at jobs@sandiego.edu

Additional Details:

Hours: 37.5 per week; Monday - Friday, 8:30 a.m. - 5 p.m.

Closing date: November 1, 2019

Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.

The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.

The University of San Diego is a smoking and tobacco-free campus. For more information, visit www.sandiego.edu/smokefree.

Advertised: Pacific Daylight Time
Applications close: Pacific Daylight Time

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