| Department Description: |
The Knauss School of Business at USD embraces a stewardship approach to business education. Stewardship requires businesses to protect and care for society in pursuit of a greater good. The Knauss School community of faculty, staff, students and graduates, embrace stewardship by applying values-driven, free-enterprise skills to improve businesses, industries, and the lives of people in our community and around the world. We provide academically rigorous, relevant and values-based education and research. Degree programs in the Knauss School of Business are AACSB accredited, with the undergraduate and MBA programs being highly ranked both domestically and internationally. www.sandiego.edu/business/about/
Looking forward, the Knauss Center for Business Education will be the physical home for the Knauss School, and more important, the mortar that binds us together is our unique competitive advantage as we deliver a rich, holistic student experience, crafted with a higher purpose in mind, for all the greater good. See our progress: https://horizon.sandiego.edu/knauss-center.
The University of San Diego Knauss School of Business strives to create a welcoming environment that promotes diversity, equity, inclusiveness (DEI) and ethics, commensurate with our Catholic mission. We value students, faculty and staff from different backgrounds, demographics, experiences, perspectives and faiths. For more information on how DEI is tied to our efforts in creating academic excellence, our development as civic and campus citizens, and the realization of compassionate service, you may review our webpage: https://www.sandiego.edu/business/about/diversity-statement.php
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| Detailed Description: |
The development manager for the Knauss School of Business (KSB), centralized under University Advancement, assists in the implementation of effective fundraising strategies, donor solicitations, and stewardship of targeted constituents to increase KSB’s and campus-wide fundraising goals and engagement. This position is responsible for cultivating donors and prospects comprised of alumni, parents, and friends of the school, primarily at the President’s Club level ($1,500) and under. The development manager collaborates with the Office of Annual Giving to develop and execute on the overarching annual giving strategy – direct mail, social media, telefunding, etc. This development manager provides executive-level support to the director and for all areas relating to the department’s multi-faceted internal and external activities, initiatives, and projects. This position manages the day-to-day business operations of KSB’s Office of Development to ensure effectiveness, efficiency, and adherence to university processes, procedures, and policies. The development manager reviews fundraising proposals and coordinates gift acknowledgements. This position represents KSB at events, conferences, and other on and off campus activities.
Duties and Responsibilities:
Development Management and Outreach:
- Identify, research, cultivate, and solicit prospects to build a portfolio of President’s Club donors – the university’s leadership giving society with annual gifts of at least $1,500 – and donors under that threshold; assist in the identification of prospects with major gift capacity.
- Manage annual giving for KSB, working closely with the central Office of Annual Giving, to include e-solicitations, direct mail, telefunding, online giving, and class gift programs – includes creation and execution of programs.
- Strategize with the director to determine best outreach and engagement strategies including social media platforms; coordinate with KSB’s assistant director of Alumni Relations to maximize engagement specific to alumni.
- Travel locally and outside the San Diego area to meet with donors and represent KSB at alumni events, as needed.
- Plan and execute donor cultivation events, both on and off campus.
- In conjunction with the director, execute and manage a thoughtful and comprehensive stewardship plan for all levels of gifts to KSB; draft acknowledgement letters, including on behalf of KSB’s dean.
- Work collaboratively with KSB Marketing and Communications staff to ensure consistent and effective communication.
- In collaboration with the director, plan, coordinate, and execute 10-12 development trips per year for the director and/or KSB dean to include procuring prospect lists from Advancement Services; initiating contact with alumni, parents, donors, and prospects; securing meeting locations and coordinating logistics; preparing and finalizing travel itineraries for national and international travel.
- Coordinate with Financial Aid and other respective school areas to ensure scholarships are awarded; track the completion of thank you letters to donors on behalf of KSB programs and student recipients.
- Fully comply with the university’s prospect management / move management system including the filing of donor/prospect contact reports.
Office Administration:
- Provide executive-level administrative support to the director including making travel arrangements, preparing expense reports, scheduling meetings, reserving rooms, correspondence, photocopying, and filing.
- Compile and organize materials for development packets used by the director and dean for visits with donors and prospects.
- Proofread and finalize all proposals for donors and prospects; process and report all contributions received directly by KSB.
- Complete gift processing forms, verifying CRM database accounts for accuracy; record gifts to departmental tracking system; generate, analyze, and organize reports; prepare donor research.
- Organize and prepare endowment reports; track select KSB restricted and endowment accounts.
- Assist in managing operating budget; reconcile expense activity, prepare Concur expense reports, and submit invoices for payment in Workday; inventory and purchase office supplies.
- Analyze data and create presentations for use by the director and dean.
- Train and direct student workers.
- Other duties as assigned.
Special Conditions of Employment:
Effective June 1, 2023, based on CDC guidance, the University strongly encourages all campus members to stay up to date with Influenza and COVID-19 vaccination recommendations. For more regarding information USD's COVID-19 protocols, please visit sandiego.edu/onward.
Background check: Successful completion of a pre-employment background check.
Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.
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| Job Requirements: |
Minimum Qualifications:
- Bachelor’s degree required.
- Three years’ experience in development, marketing, and/or administrative experience.
- Must have excellent written and oral communication skills; requires command of the English language, including AP writing style, and standard grammar, spelling, punctuation, syntax, and proofreading skill.
- Must possess strong organizational and time management skills; meet assigned deadlines.
- Need to be flexible within a fast-paced, professional setting; able to handle multiple tasks well and calmly shift priorities between competing projects.
- Thorough knowledge of Microsoft Office applications including but not limited to Word, Excel, and PowerPoint.
- Must have the ability to learn and to use specialized USD database software including CRM and tracking platforms. Must be willing to be trained in the use of other software applications as required for the job.
- Willingness and ability to occasionally work evenings and weekends; willingness and ability to travel.
Preferred Qualifications:
- Five years’ experience in development, marketing, and/or administrative experience.
- Proven record of accomplishment in developing and managing administrative systems.
- Proven record of accomplishment in cold calling and success securing person-to-person appointments.
- Foreign language desirable.
Performance Expectations - Knowledge, Skills and Abilities:
- Commitment to working as a member of a team and collaborate with colleagues.
- Strong sense of integrity and ethical conduct.
- Cultural competency and sensitivity a must; ability to understand different cultural contexts and viewpoints, demonstrate respect for others, adapt to different cultural settings; and accept cultural differences.
- Must have the ability to work independently, be able to exercise good judgment, and provide supervision to support staff.
- Must possess exceptional critical listening and thinking skills; remain calm under pressure; discern problems and facilitate resolutions.
- Must have a positive attitude and professional demeanor, enthusiasm for the job and a sense of humor, show maturity, and take responsibility.
- Ability to establish credibility and rapport with the dean, diverse faculty, staff, alumni, volunteers, and current and prospective donors.
- Ability to motivate, create a sense of urgency and gain commitment with prospective donors.
- Entrepreneurial, creative self-starter oriented toward action and results.
- Ability to set and meet goals.
- Must have the ability to act with tact and diplomacy and be able to handle confidential information with discretion.
- Knowledge of USD’s policies and procedures.
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| Posting Salary: |
$5,546.67 - $5,833.34 per month; Excellent Benefits
The University of San Diego offers a very competitive benefits package including; medical, dental, vision, a retirement contribution given to you by the University, and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. USD: Human Resources: Benefits
The salary range provided in this posting reflects what we reasonably expect to pay for this position. Actual compensation offered or earned is dependent on experience, education and other factors including departmental budget.
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